New season sarees • Thoughtful details • Timeless Indian style
♙ ♡

Shipping Policy


Website: https://jicko.in
Brand: JICKO

JICKO aims to deliver your sarees and ethnic wear safely and efficiently. This policy explains order processing, dispatch, delivery estimates, shipping charges and delivery-related issues.

  1. Shipping Locations

We aim to deliver across India wherever our courier partners provide service.

Delivery availability may depend on the destination PIN code, courier coverage and product availability. The available delivery options will be displayed during checkout where supported.

  1. Order Processing

Orders are generally processed within 1–3 business days after order confirmation and successful payment verification, where applicable.

Processing may take longer during public holidays, major sales, peak shopping periods or unexpected operational disruptions.

An order confirmation message does not necessarily mean the order has been dispatched.

  1. Estimated Delivery Time

Estimated delivery after dispatch is generally 3–7 business days, depending on the destination and courier service.

The typical estimated total time from order confirmation is therefore approximately 4–10 business days.

These are estimates, not guaranteed delivery dates. Remote locations and exceptional circumstances may require additional time.

  1. Shipping Charges

Shipping charges, if any, will be displayed during checkout before payment is completed.

We may offer free shipping on selected products, promotional orders or orders meeting specified conditions. Any minimum order value or promotional conditions will be communicated clearly.

No undisclosed shipping charge will be added after an order is placed.

  1. Order Tracking

Where tracking is available, customers will receive tracking information by email, SMS, WhatsApp or another available communication channel.

Tracking updates depend on the courier partner. If tracking is delayed or does not update, please contact our support team with your order number.

  1. Cash on Delivery

Cash on Delivery may be offered for eligible products and serviceable PIN codes.

COD availability is subject to courier coverage, order verification and the options displayed during checkout. Additional COD charges, if applicable, will be disclosed before the order is confirmed.

Customers should provide an accurate phone number and delivery address to help avoid failed delivery attempts.

  1. Incorrect Address and Failed Delivery

Customers are responsible for providing accurate delivery details.

If an order cannot be delivered because the address is incomplete, the recipient is unavailable or the courier cannot reach the destination, the courier may attempt redelivery or return the parcel to the sender.

Please contact us promptly if you need to correct your address. Address changes may not be possible after dispatch.

  1. Damaged Parcels or Incorrect Products

If your parcel arrives visibly damaged, or you receive an incorrect product, please contact us as soon as possible.

Where practical, retain the packaging and take photographs of the parcel, shipping label and product. This helps us investigate the issue and arrange an appropriate solution under our Return and Refund Policy.

A customer’s statutory rights are not affected by the absence of photographs or packaging where applicable law provides otherwise.

  1. Delayed or Lost Shipments

If your order has not arrived within the estimated delivery period, contact us with your order number.

We will check the tracking information and coordinate with the courier partner where necessary. If a shipment is confirmed lost or cannot be delivered, we will work with the customer to arrange an appropriate resolution, including a refund or replacement where applicable.

  1. Order Cancellation

Please contact us as early as possible if you wish to cancel an order.

Cancellation may be possible before dispatch. After dispatch, the order may need to follow the applicable return process.

Any refund for an approved cancellation will be processed according to our Return and Refund Policy.

  1. Contact Us

For shipping enquiries, delivery delays or tracking assistance:

Brand: JICKO
Website: https://jicko.in
Email: [Customer Support Email]
Phone/WhatsApp: [Customer Support Number]
Business Address: [Complete Business Address]

We appreciate your trust in JICKO and will make reasonable efforts to keep you informed about your order.